bmy12 Privacy Policy — How We Handle Your Personal Information

When you register for an account on bmy12, we collect basic personal information including your full name, date of birth, email address, mobile number, and a username and password of your choosing. We also collect your residential address and, where required for identity verification, a copy of a government-issued identification document such as a Philippine national ID, passport, or driver's licence. This information is necessary to confirm that you meet our minimum age requirement of 18 years and that you are a resident of the Philippines, as required by our operating standards. When you make deposits or withdrawals, we collect transaction-related data including the payment method used, transaction amounts, and timestamps — we do not store full card details directly on our servers, as payment processing is handled by compliant third-party payment providers. We also collect technical data automatically when you use our platform, including your IP address, device type, operating system, browser type, and pages visited, which helps us keep the platform running securely and improve your overall experience.

The personal data you provide is used primarily to create and manage your bmy12 account, process your financial transactions in Philippine pesos, verify your identity as part of our Know Your Customer (KYC) obligations, and deliver the sports and entertainment services you have signed up for. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, security alerts, and changes to our terms or this policy — and we may also send you information about promotions and rewards if you have opted in to marketing communications. Technical and usage data is analysed to detect and prevent fraud, identify unusual account activity, improve platform performance, and ensure that our service remains secure and reliable for all players across the Philippines. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes — your data is yours, and we treat it with the seriousness it deserves. Where we share data with trusted service providers (such as payment processors or identity verification partners), those providers are contractually bound to handle your information only for the specific purpose we have authorised and in compliance with applicable data protection standards.

bmy12 uses cookies and similar tracking technologies to make our platform function correctly, remember your preferences, and help us understand how players interact with the site so we can continue to improve it. Essential cookies are necessary for the platform to operate — without them, features like account login and session management would not work. Functional cookies allow us to remember your settings and preferences between visits, so you do not need to re-enter information every time you return. Analytics cookies help us understand aggregated usage patterns — for example, which sections of the platform are most visited and how long players spend on different pages — and this data is used only to guide product and content improvements, never for intrusive profiling. You can control or disable non-essential cookies through your browser settings at any time, though please be aware that doing so may affect certain features of the platform. By continuing to use bmy12 after being presented with our cookie notice, you are consenting to our use of cookies in accordance with this policy.

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the bmy12 platform is encrypted using industry-standard SSL/TLS protocols, ensuring that information in transit cannot be intercepted by third parties. Personal data stored on our servers is encrypted at rest and access to sensitive records is restricted to authorised personnel only, on a strict need-to-know basis. We regularly review and update our security practices to keep pace with evolving threats and to maintain a high standard of data protection for every player in the Philippines who trusts us with their information. While we take every reasonable precaution, no online platform can guarantee absolute security — if you ever suspect that your account has been compromised, please change your password immediately and contact our support team so we can investigate and take appropriate action without delay.

As a player registered with bmy12, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete your data in circumstances where we no longer have a lawful basis to retain it. You may also request a copy of your data in a portable, machine-readable format, object to certain types of processing, or withdraw your consent to marketing communications at any time without affecting your ability to continue using the platform. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page — we aim to respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine data protection legislation. Where your request involves identity verification before we can release or amend data, we may ask you to provide proof of identity to protect against unauthorised access to your account information. We are committed to honouring your privacy rights in a fair, transparent, and timely manner.

bmy12 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer to players in the Philippines. When we make significant changes, we will update the date shown at the top of this page and, where appropriate, notify registered players via the contact details held on their account. We encourage you to revisit this page periodically to stay informed about how we are protecting your information. Your continued use of the bmy12 platform after any changes to this policy are published constitutes your acceptance of the updated terms. If you have any questions or concerns about this Privacy Policy or how your data is handled, please do not hesitate to reach out to our support team — we are here to help you understand your rights and feel confident about using our platform.